call centres

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Asterisk speeds up call centre response

http://www.tectonic.co.za

Achievement Awards Group, a South African motivational organisation, has implemented Asterisk to upgrade the capability of its specialist call centre and to react quickly to the needs of clients.

Asterisk is an open source VOIP (voice over IP) PBX used to drive telephony systems. The call centre solution was set up by the group's IT partner, Clarotech Consulting.

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Created by leo 11 years 13 weeks ago – Made popular 11 years 13 weeks ago
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