In 2003, SearchEnterpriseLinux.com visited the Linux support landscape with a list of Linux support weaknesses. A lot has happened over the past four years, as is evident in the success of Red Hat and Novell's subscription-based support models and the meteoric rise of commercial-grade Ubuntu support, to name a few.
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mattflaschen
17 years 35 weeks 17 hours 42 min ago
That seems like a fair assessment.
That seems like a fair assessment. The only major remaining problem is documentation, and that will continue to improve naturally as user base increases.