Canonical aims to improve the Ubuntu user experience by fixing a multitude of minor usability glitches. The project, which is called One Hundred Paper Cuts, will entail a collaborative effort by Canonical's new design team and the Ubuntu community to fix one hundred usability bugs before the release of Ubuntu 9.10.
Read more »Canonical to boost Ubuntu usability by tackling "papercuts"
Open Source Depends Upon Your Bug Reports
Over the weekend I did an update on my Elive Compiz powered main PC. I didn’t realize it at the time but the update was actually an upgrade (I ran the update via Syanptic not apt-get - otherwise I would have known) and I wound up running the unstable version.
Read more »Launchpad Source-Code Within 12 Months
To this point...Launchpad isn't available under a free software license aside from its Storm component. However, Mark Shuttleworth has stated this afternoon that within the next 12 months they expect to release the source-code to Launchpad.
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5 Things YOU Can Do to Help Open Source
I know a lot of people who use open source every day, from OpenOffice to the GIMP and Linux, open source has something for everyone. Recently I was asked how could someone give back to the developers of Free Software?
Read more »Ubuntu Help: Reporting bugs using Launchpad
One of the reasons free operating systems are so great is because of their bug reporting features. Ubuntu is no exception. Like most other GNU/Linux operating systems, Ubuntu allows users to file bug reports using its bug reporting site, Launchpad. In the free software world, each user becomes a potential beta tester and gets the chance to contribute to the community without ever coding or writing documentation. Unfortunately, Launchpad’s bug reporting tool often scares away users who have no idea what a ticket, project, or distribution is.
Read more »Bug reporting in Ubuntu
I read glyphobet's blog, itemizing frustrations he's had reporting bugs to Ubuntu. While I've not had frustrating experiences reporting bugs to Ubuntu, I've reported bugs to a lot of different open source projects, and had more than a few closed in a way I wasn't happy with, so I can definitely sympathize. I hope in Ubuntu these sorts of experiences are the exception, but certainly there's always room to improve.
In my own experience at having bugs closed in ways I thought were inappropriate or incorrect, while I was initially angry about it, after reflecting I realized in each case it was really a consequence that I didn't understand that particular project's bug philosophy and had filed the bug in a way that didn't adhere to their guidelines.
Read more »Category: End User Tags:
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