To this point...Launchpad isn't available under a free software license aside from its Storm component. However, Mark Shuttleworth has stated this afternoon that within the next 12 months they expect to release the source-code to Launchpad.
Read more »Launchpad Source-Code Within 12 Months
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5 Things YOU Can Do to Help Open Source
I know a lot of people who use open source every day, from OpenOffice to the GIMP and Linux, open source has something for everyone. Recently I was asked how could someone give back to the developers of Free Software?
Read more »Ubuntu Help: Reporting bugs using Launchpad
One of the reasons free operating systems are so great is because of their bug reporting features. Ubuntu is no exception. Like most other GNU/Linux operating systems, Ubuntu allows users to file bug reports using its bug reporting site, Launchpad. In the free software world, each user becomes a potential beta tester and gets the chance to contribute to the community without ever coding or writing documentation. Unfortunately, Launchpad’s bug reporting tool often scares away users who have no idea what a ticket, project, or distribution is.
Read more »Bug reporting in Ubuntu
I read glyphobet's blog, itemizing frustrations he's had reporting bugs to Ubuntu. While I've not had frustrating experiences reporting bugs to Ubuntu, I've reported bugs to a lot of different open source projects, and had more than a few closed in a way I wasn't happy with, so I can definitely sympathize. I hope in Ubuntu these sorts of experiences are the exception, but certainly there's always room to improve.
In my own experience at having bugs closed in ways I thought were inappropriate or incorrect, while I was initially angry about it, after reflecting I realized in each case it was really a consequence that I didn't understand that particular project's bug philosophy and had filed the bug in a way that didn't adhere to their guidelines.
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