"I've always done the things that nobody else wanted to do," Michelle Bisson says, explaining how she became the only woman on the core team for the Joomla! content management system. "I say, 'Oh, that needs to be done? Okay, I'll do what I can'" This outlook is responsible not only for making her one of the founders of the Joomla! project, but also for giving her an unusual degree of insight into how non-developers can contribute to free and open source software projects (FOSS).