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http://www.enterprisenetworkingplanet.com

"Remote helpdesk" means you have remote control of a user's PC, and can operate it from your comfortable IT lair just as though you were sitting in front of it. So instead of trying to coach some poor user through their own PC surgery, you can take control of it and quickly figure out what's going on and set it right.

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Created by Jimbob 13 years 26 weeks ago
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